MEPSAN
After-Sales Services Technologies
Mepsan aims to keep customer satisfaction at the highest level by focusing on technology in after-sales services. Thanks to the special call center software it has developed, malfunctions are intervened immediately, while software problems are solved quickly and effectively with remote access technologies. This structure ensures operational continuity in service processes.
- 24/7, 365 days uninterrupted service with one of Turkey’s most technological call centers.
- Apart from the call center; custom B2B software, WhatsApp support lines and integration with customer systems.
- End-to-end monitoring and management of all service operations thanks to the in-house special software used within the call center.
- The first and only in the sector with its online traceable call center activities.